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Using SignKoala

Terms and Conditions

A few things to know before you upload, sign, or share a document with SignKoala.

Using SignKoala responsibly

Use SignKoala only for lawful purposes and documents you are authorized to upload, sign, or share. Do not impersonate another person, submit someone else’s signature without authority, or use the service to send unwanted invitations.

Review your document and recipient email addresses before sharing. You are responsible for having an appropriate lawful basis to provide other people’s personal information and for informing them about the signing request. Keep private document links and verification codes secure.

Your documents and signatures

Your documents remain yours. SignKoala helps you place signatures, invite participants, and download completed documents. Check all details before completing a signing request.

A completion certificate records signing activity and a fingerprint of the completed file. It is not notarization, legal advice, or a guarantee that a document or signature will be accepted for every purpose. Confirm any special signing requirements with the receiving party.

Privacy and sharing

Only upload personal information needed for your signing request, and share documents only with the intended participants. Our Privacy Policy explains how SignKoala processes information and describes your privacy rights.

Storage and document expiry

Documents and signatures are stored privately with access controls. Protect your account and sharing links, and download completed files before the expiry date shown in your workspace. SignKoala should not be your only archive.

Document access expiry does not necessarily mean that every related record is immediately deleted. Signing, delivery, and operational records may have different retention requirements.

Public signature verification

Anyone with a certificate reference or an existing verification link can check whether SignKoala has an available completed signing record. The public result shows only a status and date. It does not independently verify a person’s identity, authority to sign, or the contents of a document.

An unavailable or expired record cannot be verified. An “Unable to verify” result does not establish that a signature is fraudulent.

Back to SignKoala

A little help

Signing, kept simple.

Upload a file, create your signature, then place it exactly where you want it. Review the document before you finish.

Your documents stay yours.

Documents and signatures are stored privately. Only someone with the appropriate access can open them. Download your completed files before the expiry date shown in your workspace.

About your certificate

The completion certificate records the signing activity and a fingerprint of your finished file. It is not a notarization or a guarantee that a particular document will be legally accepted.

On your phone

Use a finger or stylus to draw. Add SignKoala to your home screen from your browser’s share menu for a little more room to work. Signing and sharing need an internet connection.

A little help

Contact support

Tell us what you need a hand with. We’ll reply by email.

This changes this support request only. Your account and open workspace stay the same.

Changing workspace will clear the selected contract.

A quick tour

How it works

From upload to signed PDF, in a few simple steps. This video has on-screen instructions and no sound.

The video couldn’t load. You can still follow the steps below.

  1. Upload your document. Choose the file you want to sign.
  2. Add your signature. Draw or upload it, then place it on the document.
  3. Review and finish. Check the details, confirm, and download your signed PDF.
  4. Invite others if needed. Confirm your email before sending signing invitations.
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